Who I am
I am a private practitioner providing psychological and therapy services. I am the data controller for the personal information you provide to me.
What information I collect
I may collect and process the following personal data:
- Your name and contact details (such as email address and phone number)
- Information you provide when you contact me via the website or email
- Any information you choose to share when making an enquiry
- Basic website usage data (such as cookies or analytics data, if enabled)
If you become a client, I may also process sensitive personal data relating to your health and wellbeing, where this is necessary for providing psychological services.
How I use your information
Your personal data may be used to:
- Respond to enquiries you send via the website or email
- Arrange and provide psychological/therapy services
- Manage appointments and professional communication
- Maintain appropriate clinical and professional records
- Improve the performance and usability of the website (where analytics tools are used)
Lawful basis for processing
Under UK GDPR, I rely on the following lawful bases to process personal data:
- Consent – when you contact me or agree to services
- Contract – where processing is necessary to provide agreed services
- Legal obligation – where required by law or professional regulation
- Legitimate interests – for managing enquiries and maintaining secure records
Where special category (health-related) data is processed, this is done under additional lawful bases permitted under UK data protection law for healthcare professionals.
Cookies
This website may use cookies to improve your browsing experience and to understand how the website is used.
Cookies may include:
- Essential cookies (required for the website to function properly)
- Analytics cookies (to understand website traffic and usage)
Non-essential cookies will only be used where you have given consent, and you can choose to accept or reject these through your browser or cookie settings.
How long your data is kept
Personal data is retained for as long as necessary for the purpose it was collected, and in line with legal, professional, and clinical obligations. In most cases, clinical and personal data is retained for up to 7 years following the end of therapy, in accordance with professional and insurance requirements, unless a longer retention period is required.
Sharing your information
Your personal data is never sold or shared for marketing purposes.
Information may only be shared where:
- required by law
- necessary for safeguarding or clinical obligations
- required by trusted service providers (e.g. secure email or website hosting platforms)
All third-party providers are expected to handle your data securely and in accordance with data protection law.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data held about you
- Request correction of inaccurate data
- Request deletion of your data (where appropriate)
- Object to or restrict how your data is processed
- Withdraw consent where processing is based on consent
Data protection concerns or complaints
I take your privacy seriously and aim to handle your personal information with care, respect, and transparency.
If you have any concerns about how your data is being collected, used, or stored, you are welcome to contact me:
Email: [email protected]
I will do my best to respond promptly and resolve any concerns fairly and transparently.
If you are not satisfied with my response, you also have the right to raise a complaint with the UK data protection regulator:
Information Commissioner’s Office (ICO)
https://ico.org.uk/make-a-complaint/
Contact
If you have any questions about this Privacy Policy, you can contact me at: